The IPCC and Surrey's "Collective Amnesia"

Published in late April '13, the Independent Police Complaints Commision (IPCC) Commissioner’s Report entitled 'IPCC independent investigation into Surrey Police’s knowledge of the alleged illegal accessing of Amanda (Milly) Dowler’s mobile phone in 2002' runs to just 6 scathing pages.  Its key observation is that

former senior officers at Surrey Police were 'afflicted by a form of collective amnesia' in relation to the force’s failure to investigate an allegation in 2002 that the voicemail of Amanda (Milly) Dowler had been hacked by the News of the World (NOTW).

The relevant documents in the public domain consist of a letter from Surrey Police to the Culture, Media and Sport Select Committee (CMS) on Surrey's own investigation (Operation Baronet), evidence read-in to the Leveson Inquiry from the Metropolitan Police Service (MET), as well as that IPCC Commissioner's Report.  The latter specifically focused on the referrals of Maria Woodall and Craig Denholm for potential recordable conduct.

MARIA WOODALL

Then: In 2002, Maria Woodall was Detective Sergeant and Action Team Manager of Surrey Police's investigation Operation Ruby into the abduction of missing teenager Millie Dowler. She appears to have been frank with the IPCC that the hacking of Millie's mobile phone by NOTW was known by several on the investigation team - for example, DC John Lyndon's 23rd April '02 log entry (p14)

...in light of the News of the World revelation that they or a third party has accessed the voicemail it is possible that the messages had previously been listened to by unknown persons and deleted.

Millie's mother Sally recounted to the Leveson Inquiry (p14) her own suspicions that NOTW had intercepted family phones to get a particularly intrusive story for publication ('The Longest Walk').

Woodall's referral to the IPCC  however was not about 2002. She was investigated for allegedly failing to pass on knowledge of NOTW's hacking later during the investigation which led to the convictions of Clive Goodman and Glenn Mulcaire (p4):  

The case against her rested on her actions and knowledge in 2007, when the first phone hacking convictions took place. It is clear that at that point she accessed the HOLMES system to view documents from 2002 associated with phone hacking.

Though the IPCC investigation "concluded that there was no case to answer for misconduct."  From 2006, Operation Ruby's Senior Investigating Officer (SIO) was Detective Chief Superintendent Mark Rowley. It is not known if Woodall informed him of her HOLMES searches.

Now: Temporary Detective Superintendent Woodall is about to leave Surrey for a new job with the City of London Police.

STUART GIBSON

Then: Detective Chief Inspector Gibson was the initial appointed Senior Investigating Officer (SIO) when Millie Dowler disappeared in March 2002.  It has been alleged that Gibson was one of the Surrey officers who met with NOTW senior journalists and were told of the hacking. (here)

Documented evidence of his meeting(s) with NOTW are missing.  Within a few weeks, Gibson was removed from Operation Ruby. The conclusions from a progress review by Sussex Police undertaken in the summer of 2002 are here.

At the same time, there was adverse criticism from the press - one "describing the investigation under DCI Gibson as 'rudderless' and this media coverage has since been described by (then Deputy Chief Constable) Peter Fahy as 'a factor in replacing the SIO for [the investigation]".  (p9)

Now: Stuart Gibson is retired.

The IPCC Investigation also states that amongst senior officers interviewed were those at Association of Chief Police Officers (ACPO) level.

CRAIG DENHOLM  (ACPO level)

Surrey Police's evidence to the CMS Committee and the Leveson Inquiry came from Assistant Chief Constable Jerry Kirkby. Normally, both might have warranted the attention of the force Chief Constable.  However, Surrey's Chief Constable Mark Rowley had just left for a new post with the MET and Temporary Chief Constable Craig Denholm was himself implicated as the focus of Operation Baronet.

Then: In 2002, Detective Chief Superintendent Denholm (Head of Crime) was Overall Officer in Charge (OOC) of Operation Ruby - the immediate superior officer to SIO Stuart Gibson.

The case against Denholm "rested on his claim to have had no knowledge about the alleged hacking of Milly Dowler’s phone before this was revealed publicly in 2011. Given the extent of knowledge within the investigation team, and Surrey Police as a whole, and the fact that this was referred to in documents which he is known to have received, the investigation found it hard to understand how he, the officer in charge, could not have been aware of the alleged hacking. But despite detailed examination of all extant documents and interviews with all relevant witnesses, the investigation was unable to find any witness or documentary evidence that contradicted Mr Denholm’s own repeated assertions to the IPCC that he did not know, and had not made the relevant connections. In view of that...there was insufficient evidence to support a finding of a case to answer for gross misconduct."

Now: Denholm has just been appointed Deputy Chief Constable of Hampshire Police. Its Chief Constable Andy Marsh said: "Craig is an experienced and very capable DCC with a good track record of leadership and delivery of excellent policing services to the public."

MARK ROWLEY (ACPO level)

Then: Rowley joined Surrey in 2002 as Chief Superintendent to command West Surrey Basic Command Unit.  Previously (Guardian)

as a detective superintendent at the National Criminal Intelligence Service, he 'led on the national deployment of covert techniques to combat organised crime such as telephone interception' 

Rowley became Surrey Assistant Chief Constable from November 2003 and assumed the role of OOC for Operation Ruby in 2006.  He was appointed Chief Constable in 2009. Following the conviction of Levi Bellfield in 2011 for Millie Dowler's murder, Rowley iniated Operation Baronet under AC Jerry Kirkby.

Now:  Rowley is Assistant Commissioner at the MET. For some time he was direct superior officer of DAC Sue Akers command of Operations Weeting, Elveden and Tuleta.  Responsibility for these investigations was subsequently transferred to AC Cressida Dick.


PETER FAHY  (ACPO level)

Then: Throughout 2002, Fahy was Deputy Chief Constable of Surrey Police under Chief Constable Denis O'Connor. Fahy left Surrey in Dec '02 to become Chief Constable of Cheshire Police.

Now: Knighted in 2012, Sir Peter Fahy is currently Chief Constable of Greater Manchester Police.

DENIS O'CONNOR  (ACPO level)

Then: In 2002, O'Connor was Chief Constable of Surrey Police. In all available evidence, O'Connor has been very keen to distance himself from the NOTW phone hacking in 2002.  Instead, he has consistently emphasized his heavy reliance on Peter Fahy's responsibility to have informed him:

You will understand that as a discipline authority, not everything reaches the Chief Constable, who must sit in judgment of things. So I may have been partially safe from it, but I would have expected and, you know,my sort of --my concern with the mission of policing and its credibility, that people would have drawn -- my senior staff, my professional standards department -- if there was anything significant, they would have told me... Particularly my Deputy Chief Constable at the present (sic) time, Peter Fahy, I had absolute faith in his integrity. I thought he would make the right judgments

Lord Justice Leveson did however challenge O'Connor on this strategy of continuing, unsighted insulation (pp 98-100).  His witness statement added (1st witness statement, p7):

I am not fully sighted on the details of the alleged contact between the News of the World and my staff during the Amanda Dowler investigation (I have deliberately limited my contact with Surrey Police pending current investigations) so cannot comment on the specifics of this issue.

Now:  Knighted in 2010, Sir Denis O'Connor is currently Her Majesty’s Chief Inspector of Constabulary.

And STILL there are inconsistencies emerging on the hacking of Millie Dowler. Note the investigation of Maria Woodall "rested on her actions and knowledge in 2007, when the first phone hacking convictions took place. It is clear that at that point she accessed the HOLMES system to view documents from 2002 associated with phone hacking."

Yet it is debatable just how much documentation was on the second generation HOLMES (Home Office Large Major Enquiry System) in 2002... or even in 2007. The - redacted - Sussex Review of September 2002 made Operational Recommendations:

Recommendation 56
That Surrey Police in general ensure that sufficient analysts are trained on the HOLMES 2 system.
Recommendation 57
That Surrey Police formulate an appropriate policy regarding the typing of at least the most significant 'other documents' onto HOLMES 2 during any enquiry.

Were those Sussex Police recommendations ignored? Or if significant 2002 Dowler phone hacking documents were in the HOLMES system, were they still there when Woodall looked in 2007? Had some disappeared by the time of the 2012 Operation Baronet?  Given that one of the aims of HOLMES is to facilitate crucial information access across force boundaries, was cross-force access to HOLMES 2002 documents volunteered by Surrey to Operation Caryatid (the MET 2005-6 investigation into Goodman and Mulcaire)? If not, why not?  Alternatively - following the high profile convictions of Goodman and Mulcaire in 2007 - Woodall may have tried to access cross-force MET HOLMES databases on NOTW phone hacking.

There were none. The MET did not enter details of the key Mulcaire Archive into HOLMES during the Operation Caryatid investigation in 2005. Or 2006. Or post-conviction in 2007.  It was only in July 2009, following intense criticism, that the MET's John Yates ordered the phone hacking data entry into HOLMES to enable victim notification. It was costly, protracted, and poorly executed.

The IPCC confirms "widespread knowledge uncovered in this investigation, we consider that it is scarcely credible that no one connected to the Milly Dowler investigation recognised the relevance and importance of the knowledge that Surrey Police had in 2002...There is no doubt, from our investigation and the evidence gathered by Operation Baronet, that Surrey Police knew in 2002 of the allegation that Milly Dowler’s phone had been hacked by the News of the World. It is apparent from the evidence that there was knowledge of this at all levels within the investigation team  ...former senior officers in particular appear to have been afflicted by a form of collective amnesia about this"

All this is highly reminiscent of the (contagious?) 'omerta' culture at the News of the World. Surrey Police seem to have demonstrated the self-same collective amnesia and willful blindness of NOTW senior executives, the plausible deniability of Andy Coulson, the trusting reliance on subordinates of Rupert Murdoch, the inability to read a log/email chain of James Murdoch, the document preservation abilities of News International's Datapool 3 team, and the reputational management skills of Colin Myler.

To date, six have been charged with conspiracy to intercept the voicemail messages of Millie Dowler in April 2002 - Rebekah Brooks, Andrew Coulson, Stuart Kuttner, Greg Miskiw, Neville Thurlbeck and Glenn Mulcaire.  Unless all six defendants plead guilty, these charges will have to be defended in open court. So there is much more evidence yet to emerge on the Dowler hacking, including the potential for former senior officers of Surrey Police being called as prosecution witnesses.

The short IPCC Commissioner's Report is a much-truncated and redacted version. The full IPCC formal Investigation Report "contains full details of the evidence supporting the findings and conclusions and the report into this case is not being published at this time at the request of the Crown Prosecution Service, in view of ongoing criminal proceedings."

This sorry Surrey saga is not over yet.


Related Articles
Hackgate - Springwatch
Hackgate - Elveden: Murdoch Or King Cnut?
Hackgate - Elveden - Murdoch's Catch 22
Hackgate - "Snakes And Ladders" At The Met
Hackgate - April Casburn's Conviction - Myths And Misconceptions
Hackgate - Varec Revisited - Dissent In The Ranks
Hackgate - Sue Akers' Swansong

You can contact the author on Twitter @brown_moses or by email at brownmoses@gmail.com

"Snakes And Ladders" At The Met

The latest from my regular contributor.

At her final appearance before the HASC - Home Affairs Select Committee - (4th September 2012), Sue Akers was asked how the three main Hackgate investigations were organised and what was the chain of command:

- Q54 Michael Ellis: "What about the rank of the officers involved? Do you have a number of officers of senior rank or are most of them detective constables and sergeants? Can you say something about that?"
- Sue Akers: "Yes, I can. I have a detective superintendent in charge of each strand, so there are three of those, one dealing with the phone hacking, one dealing with corrupt payments and one dealing with the Tuleta offences. They each have a detective chief inspector and a small number of detective inspectors." [The witness later clarified: Operation Tuleta does not have a DCI - only Weeting and Elveden]  The rest are sergeants, constables and a fair number of police staff... I have a detective chief superintendent who oversees or hovers above all three of the detective superintendents."
- Q55 Michael Ellis: "So he is your deputy, is he, a detective chief superintendent?"
- Sue Akers: "He is my deputy."

As well as these details of her team subordinates, HASC showed an understandable interest in MET arrangements for replacing Akers when she retired in October 2012:

- Q82 Chair: "Who will take over? Who will take your job?"
- Sue Akers: "Another ACPO officer has been identified and he will-"
- Chair: "Sorry, who is that?"
- Sue Akers: "DAC Steve Kavanagh."
- Q83 Chair: "Where is he at the moment?"
- Sue Akers: "At the moment he is in territorial policing but will-"
- Chair: "So he is at the Met at the moment, is he?"
- Sue Akers: "Yes, but he will be moving to a position where he is able to oversee...we will be moving towards case building and trials, and there will be no need for the amount of scrutiny and oversight that I have had to put in"

Giving evidence to the Leveson Inquiry (p3 6th February 2012), she was also asked about chain of command upwards:

- MR JAY:  "Owing to the size of these operations -- and you're going to tell us in a minute the number of staff who are dedicated to each of them -- your role is one of oversight."
- A.  "Yes."
- Q.  "And you report to the Deputy Commissioner?"
- A.  "My -- who I report who has changed.  I started by reporting to the Assistant Commissioner.  Then, when we had a change at the top, I reported to the Acting Deputy Commissioner, and then another Deputy Commissioner and now an Assistant Commissioner again."
 - Q.  "Of course"

Robert Jay's understated response "Of course" quietly underlined the seismic changes at the top of the MET as a result of the phone hacking scandal.  Chief of these were the resignations of the Commissioner Sir Paul Stephenson and Assistant Commissioner John Yates.  In addition to high profile resignations, the MET has undergone senior management restructuring too during this period. Small wonder then that HASC showed concern:

- Q81 Chair: "You have a huge amount of expertise in this. Who is going to take over? We clearly do not want somebody absolutely new who does not know what is going on."

From this evidence above, the chain of command was fairly clear.  For the three main Operations (Weeting, Elveden and Tuleta), there are a number of constables, sergeants, detective inspectors, detective chief inspectors and detective superintendents. Then at senior level, a designated Detective Chief Superintendent oversees all three investigations.  He reports to a Deputy Assistant Commissioner, who in turn reports to an Assistant Commissioner.

So who are these three key senior officers?  And what IS their familiarity with Hackgate?

THE DETECTIVE CHIEF SUPERINTENDENT - GORDON BRIGGS

The first conviction of Hackgate was on 10th January 2013.  Detective Chief Inspector April Casburn, a serving MET police officer in Counter Terrorism Specialist Operations (SO15) was found guilty of misconduct in public office (see here for background).  BRIGGS was the public face of the MET response to Casburn's guilty verdict.  He faced a throng of print press, broadcast news, and freelance photographers. (video).  From the Guardian

Det Chief Supt Gordon Briggs, who oversees Operations Weeting, Elveden and Tuleta, said: "It is a great disappointment that a detective chief inspector in the counterterrorism command should have abused her position in this way. There's no place for corrupt officers or staff in the Metropolitan police service... In this case DCI Casburn approached the News of the World, the very newspaper being investigated, to make money.

January 25th 2012, BRIGGS wrote to the Culture, Media and Sport Select Committee (CMS) as deputy to Sue Akers. He politely and firmly declined to provide CMS Chair, John Whittingdale, with required information as "To disclose the names of such individuals would require us to disclose private information concerning third parties without their consent."  Whittingdale had requested the names of all MPs and peers thought to have been hacked by the News of the World. (here)  The impasse was later resolved by CMS member Tom Watson MP negotiating with Sue Akers for the numbers of MPs and peers, without disclosure of individual names.

Further back in September 2010 (and coincidentally at the same time as Casburn's leak) NOTW was making news for other reasons:  "Two people have been found guilty of trying to sell an 11-month-old girl as a slave. A 48-year-old man and 29-year-old woman, from north-east London, were exposed offering the child in return for £35,000 in a News of the World sting...with an undercover reporter from the paper."  On their conviction BRIGGS, then heading MET child abuse investigations (here) said

This was an appalling case where individuals have attempted to sell a vulnerable child for their own personal gain and with no consideration whatsoever for her safety and future. We thank the News of the World for bringing this case to our attention and we are indebted to our partners in Newham social services who joined us in a fast-moving operation to recover the victim and remove her to safety.

Even further back, in 2004, BRIGGS attended senior Management Board meetings in his then capacity as Staff Officer to MET Deputy Commissioner/Acting Commissioner Sir Ian Blair. Also present was Commander Andre Baker (see here).

THE DEPUTY ASSISTANT COMMISSIONER - STEVE KAVANAGH 

September 2010 was an challenging month for Steve KAVANAGH at the MET. On September 1st, the New York Times published its exposé on phone hacking - triggering yet more criticism of MET refusal to re-open the investigation. 6th September, under intense public pressure, John Yates, Assistant Commissioner Specialist Operations (ACSO) launched a scoping investigation into the New York Times claims. It was designated as Operation Varec. "John Yates (JY) explained that he wished to maintain the lead for phone hacking within SO (Specialist Operations)." Yates would therefore command 'Gold Group' oversight for Varec. Designated lead at "Silver Group' level for Varec was Commander Steve KAVANAGH.

The first Gold Group operations meeting was the next day, September 10th 2010.  It was some of the information discussed at this meeting which Casburn subsequently leaked to News of the World. Casburn was Detective Chief Inspector in SO15 (Counter Terrorism, Specialist Operations) - Counter Terrorism Command was headed by Steve KAVANAGH (see here).  A week later on September 17th, another substantive Varec Gold Group meeting was called, and later the same day, the MET were alerted to a potential terrorist plot just prior to the Pope's visit to London (p12 here):

At 0317 Commander Steven Kavanagh (a rank equivalent to Assistant Chief Constable in other police forces) was briefed. He reviewed and approved the plans for arrest... At 0340 the options were reviewed at a Gold Group meeting chaired by Assistant Commissioner for Special Operations (ACSO) John Yates.  As ACSO, Mr Yates is responsible for SO15...

In January 2011 Operation Weeting began.  The investigation was taken out of Yates' command, arguably to distance it from criticism and placed instead in the Special Crime Directorate under Sue Akers. 

KAVANAGH'S  hard work paid off as in March 2011 he climbed the ladder and gained promotion to Deputy Assistant Commissioner (here and p3 organisation chart):

...with John Yates, Acting Deputy Metropolitan Police Commissioner, and Catherine Crawford, MPA Chief Executive, acting as advisers to the panel... Acting Deputy Commissioner John Yates, said: 'I´m extremely pleased that two such strong candidates have been successful at the board.' 

One of DAC KAVANAGH'S first duties was to deputise for Yates at a House of Commons Select Committee.  (column 8)

By July 2010 however, the MET was suffering severe reputational damage over its handling of the NOTW scandal. On July 17th Commissioner Sir Paul Stephenson stepped down, the following day John Yates resigned too.  DAC KAVANAGH soon faced an even bigger challenge - coordinating the MET's operational response to the London summer riots.  Meanwhile, Operations Weeting, Elveden and Tuleta gathered pace under Sue Akers.

THE ASSISTANT COMMISSIONER - MARK ROWLEY

Police in-house magazine 'The Job' saw a need to help the confused. (p6 The Job April 2012)

Over the past year, there’s been a lot of reorganisation at the top of the Met. We have a new Commissioner and Deputy Commissioner, and two new Assistant Commissioners. It can be hard to keep track, so here's a chart of who's doing what.....

Akers is shown directly reporting to Assistant Commissioner Mark ROWLEY, Specialist Crime and Operations.  ROWLEY was appointed MET Assistant Commissioner in December 2011.  Prior to this, ROWLEY was Chief Constable of Surrey Police.  Before leaving Surrey, ROWLEY had had to admit on behalf of Surrey Police to the Home Affairs Select Committee that Surrey Police had known about the NOTW hacking of Milly Dowler's phone when it had happened in 2002. (Daily Mail) He was appointed Chief Constable of Surrey Police in 2008, succeeding Bob Quick.  ROWLEY'S Deputy Chief Constable was Craig Denholm.  At time of writing, Denholm is still being investigated for his alleged failure to act on his knowledge of the Dowler hacking for almost a decade.(Guardian)

The resulting IPCC Report is due shortly, though may be in redacted form so as not to prejudice ongoing trials.  Interestingly, ROWLEY had first joined Surrey Police in 2002 as Chief Superintendent, and subsequently was Senior Investigating Officer for 5 years of Operation Ruby - the investigation into the murder of Milly Dowler. It is not known whether or not Denholm informed ROWLEY on his knowledge of the Dowler hacking.

[UPDATE: Brown Moses added this pertinent 2011 observation in the Guardian from 2011]

If hacking's the problem, the Met has hired the right man... The last Met commissioner headed for the exit. Still, others survive and thrive. And that includes Mark Rowley, former chief constable of Surrey, now reborn as an assistant commissioner at the Met. Rowley headed Surrey's investigation into the murder of Milly Dowler [He took overall command for the investigation in 2006]. The News of the World first 'fessed up to hacking Milly's phone that same year. What happened next? Not much. Rowley quite reasonably told MPs no hacking investigation occurred because the murder itself was a priority. Still, it does have the potential to embarrass. Because if you looked at his official biog in July, it revealed that as a detective superintendent at the National Criminal Intelligence Service, he "led on the national deployment of covert techniques to combat organised crime such as telephone interception". Appraised of the facts, he would have realised that what the News of the World was doing wasn't legal. By the time of his move to the Met last month, his Surrey biog had been redrafted. By then, there was no reference to his telephony expertise at all.

(Hugh Muir, Guardian)

It must be difficult for the MET, from its small pool of senior officers, to identify an investigation command structure which might offer a clean break from any Hackgate baggage.  Which is why it is surprising to see yet another shift since Akers' retirement.  Tracing labyrinthine MET re-structurings is tortuous,but Operations Weeting, Elveden and Tuleta -together with DAC KAVANAGH - seem to have migrated back to Special Operations reporting to Yates' successor Assistant Commissioner Cressida Dick.  (Dec 2012 organisation chart here)

Past criticisms of the original phone hacking investigation questioned the wisdom of homing it with counter-terrorism, royal protection and so on.  Given the controversial and compromised history of Specialist Operations re the 2006 Goodman/Mulcaire Operation Caryatid, failures to notify victims, Yates "crap" cursory re-visit of 2009, Operation Varec leaks to the press etc  it's curious to find these high profile investigations right back where they started.


Related Articles
Hackgate - April Casburn's Conviction - Myths And Misconceptions
Hackgate - Varec Revisited - Dissent In The Ranks
Hackgate - Sue Akers' Swansong
Hackgate - "Newsdesk Here, Kelvin Speaking..."
Hackgate - Andre Baker - A Hackgate Footnote?
Hackgate - Ten To Watch For
Hackgate - Dear Surrey Police


You can contact the author on Twitter @brown_moses or by email at brownmoses@gmail.com