Sunday, 9 March 2014

The Ellison Review And Daniel Morgan

The latest from my regular contributor.

Home Secretary Theresa May, in her statement to the House of Commons on the publication of 'The Stephen Lawrence Independent Review' (Ellison Review) said
On corruption, Ellison finds that specific allegations of corruption were made against one of the officers who had worked on the investigation of Stephen Lawrence’s murder, Detective Sergeant John Davidson. The allegations were made by a police officer to his superiors, but were not brought to the attention of Macpherson...Ellison also refers to possible links between an allegedly corrupt officer involved in the Stephen Lawrence case, Detective Sergeant Davidson, and the investigation into the murder of Daniel Morgan. Ellison finds that the Daniel Morgan panel may therefore uncover material relevant to the question of corruption, and so it is key that the Daniel Morgan panel continues its important work.
May was consciously aware that some of the points she had to make could only be made by her under Parliamentary privilege. This was made clear by her Lords' counterpart, Lord Taylor of Holbeach, when he said in the parallel House of Lords debate (addressing Lady Lawrence, Stephen's mother)
I apologise that we were not able to give the noble Baroness advance notice of this Statement. As she probably is aware, the Statement needed parliamentary privilege to be made public because of its content. I hope that noble Lords will understand that that was the right choice to make because we felt that this was a truly important opportunity to put into the public domain matters about which we believe the public should know.
Caution is needed regarding some of the press reporting.  For example, the Telegraph reported, "Mrs May has asked the NCA to investigate the allegations of corruption thrown up by the Ellison review."  (here)

This is not accurate. May's actual words were
Ellison finds that there remain some outstanding lines of inquiry which could be investigated both in relation to alleged corruption by a specific officer and possibly other officers. This is of the utmost seriousness. I have asked the Director-General of the National Crime Agency (NCA) to consider quickly how best an investigation can be taken forward into this aspect of Mr Ellison’s findings and report back to me.
May has not directed the NCA to investigate, she has asked 'HOW BEST' an investigation can be taken forward - a key difference. There is no necessary corollary that the NCA (the agency previously known as SOCA, the Serious Organised Crime Agency) will itself be tasked with the investigation.  Indeed, it could be argued that the NCA a.k.a. SOCA may lack the requisite objectivity for this specific enquiry. (for background, see here)

In fact, May will find the NCA ready to play hardball in resisting any such suggestion.  Within hours of May's statement in the House of Commons, a somewhat curt response was placed on an obscure page of the NCA web site (here)
Ellison review
6 March 2014
The Home Secretary has today asked NCA Director General Keith Bristow for advice on pursuing outstanding lines of enquiry arising from Mark Ellison's report. The Director General has asked Gordon Meldrum, Director of the NCA's Organised Crime Command, supported by a small team of specialists, to consider the report. The Director General will respond to the Home Secretary when he has taken a view.  At this stage the Director General is providing advice, not undertaking an investigation. It is too early to say whether there will be any investigation and, if so, what form that investigation would take. The NCA is operationally independent and it is for the Director General to decide which operations it leads.
So that's the Home Secretary told then.


From 1993 till at least 1998 a multi-million pound anti-corruption initiative was undertaken by the MET, called Operation Othona   It gathered intelligence on corruption "in particular in some of the specialist squads, where apparently successful officers were in fact out of control and acting corruptly in organised groups with criminals.Those criminals were also often their informants.The officers were recycling drugs or other property seized as a result of the informant’s information back to the informant to sell, and then sharing the proceeds. Corrupt officers were providing police information, or ‘losing’ evidence for payment." (p10 here).

On requesting the Othona intelligence in July 2013, Ellison was informed that none of the extensive intelligence could be located, save a single A4 ring binder found at Scotland Yard.  The file is called 'The Dark Side of the Moon – Everyone knows it is there but not many can see it’.  (here)

It lists examples of corruption intelligence, including unauthorised Police National Computer checks (PNC), providing criminals with details of police operations and documents, 'losing' evidence, offering protection from arrest and prosecution, and conspiring with criminals and informants in serious criminality.  As such, the 'Dark Side' file comprises a mere generalising precis based on a huge volume of intel assessments
There are also documents in the briefing file that describe how steps were taken to ensure that every possible source of existing intelligence was gathered into the intelligence cell.Those that we have spoken to have confirmed that this would have included relevant informant files, as well as arrangements being made to share intelligence held by a range of other agencies.
All of the detailed Othona intelligence documents are missing.

Roy Clark, who headed Othona from 1995 till his retirement in 2001, expressed surprise to Ellison, "I'd be shocked if it doesn't exist... there would be no good reason to get rid of it... it was gold dust stuff. It was really gold dust... when I left it existed because there were still jobs sparking off of it." Clark had left "in the hands of Andy Hayman, Detective Superintendent Bob Quick, David Wood and John Yates."

Ellison continued,"We have very recently been informed that in 2003 there was ‘mass-shredding’ of the surviving hard copy reports generated by Operation Othona."

By 2003, Andy Hayman had left the MET for Norfolk Constabulary and Bob Quick was Deputy Chief Constable of Surrey Police.  In 2003 John Yates had moved to a varied portfolio as Acting Commander, which included - curiously - "a small team known as the Special Enquiry Team (SET) which undertook some of the most sensitive investigations on behalf of the Commissioner [John Stevens]."

One individual though may be able to explain any rationale for the 'mass shredding' of Othona in 2003 - Hayman's successor in anti-corruption, Commander Shaun Sawyer. Sawyer is currently Chief  Constable of Cornwall and Devon Constabulary.

Operation Othona intelligence would have covered police corruption in a wide range of investigations, not only the Stephen Lawrence murder. The Ellison Review, from the limited evidence available to it (partial copies of Othona documents found on an abandoned hard drive) was able to establish an enhanced suspicion that DS John Davidson was corrupt before and after his involvement in the Lawrence murder investigation and "the fact that a number of the officers who were/are under suspicion of corruption were connected to the Daniel Morgan murder investigation (on which DS Davidson was identified as having also possibly worked at some stage)." (p11-12 here)


The same day as the Ellison Review was published, BBC Newsnight's lead story was its obtaining of yet another set of suppressed intelligence not seen by Ellison which appear to confirm Det Sgt Davidson did work on the original Daniel Morgan murder investigation.  These 'Morgan1 Investigation' documents seem to show Davidson was directing and allocating taskings to subordinate police officers for action.  Each entry takes the form of
'Action Allocated to [REDACTED name] by DS Davidson', dated 1988

Before the end of the Macpherson Inquiry in 1999, the newly established Racial and Violent Crimes Task Force (CO24) commenced their 'Interim Analysis of Possible Corruption Issues, Stephen Lawrence Inquiry'. One focus for this intelligence analysis was John Davidson, following allegations of his corruption aired at the Macpherson hearings. "Intelligence exists within CIB3 [Complaints Investigations Bureau] and indicates Davidson’s previous involvement in a corrupt relationship with a registered informant."  Further action identified as necessary by the CO24's Interim Analysis included cross-referencing data from Davidson's landline and pager, itemised billing and contact numbers etc to establish criminal connections.  This developed intelligence gathering was coordinated by a CO24 Detective Chief Inspector, Craig Denholm. (pp138-9 here)

Craig Denholm, subsequently Surrey Police lead on the Operation Ruby investigation of the disappearance and murder of Milly Dowler, was more recently the subject of an Independent police Complaints  Commission (IPCC) referral. Then Deputy Chief Constable of Surrey, Denholm was criticised by the IPCC for his assertions of ignorance of the hacking of Milly Dowler's mobile phone by the News of the World. "We also sought to recover all contemporaneous documents; however, not all of the material that could have been expected to be produced could be located", so the IPCC concluded,was insufficient evidence to find misconduct by Denholm.  (here)


The Ellison Review has publicly flagged the lack of clear water between corruption tainting both the murders of Daniel Morgan and Stephen Lawrence.  These muddy connections have been known for a long time, since the publication of The Untouchables, but Ellison has brought out into the light some of the forensic evidence.  Most importantly, Ellison has not settled for anodyne MET assertions that no evidence exists.  There is a range of sustained intelligence from the general to the particular - here are some examples.
  • "report summarises the intelligence held on the IDG database relevant to ex-DS John Davidson prior to 27.7.06 as follows:“Intelligence suggests that Ex-DS John Davidson was a corrupt police officer..."
  • "Intelligence report in which Davidson is referred to as a “corrupt police officer”, prepared by DC Dennis McGarthy and dated 4.8.06."
  • "Intelligence report detailing an incident reported by DS L, when Davidson (who was by then retired) contacted the OCG and asked L to conduct a check at the Passport Office to identify the wife of a client."
  • "Operation Russia - "Intelligence from the ‘Two Bridges’ investigation indicated that DS Davidson was in regular contact with Officers “R”, “F”, “G” and “K”." On Operation Russia, see here
  • Operation Two Bridges was an investigation into Law and Commercial (previously Southern Investigations) and brought to light evidence re the planting of drugs on the wife of Simon James (a client) to ensure he won a custody battle for the couples son. Ultimately James (seven years) Jonathan Rees the PI (seven years) and Austin Warnes, serving MPS officer, (five years) were imprisoned for Conspiracy to Pervert the Course of Justice.
  • "Intelligence report prepared by DS Richard Oliver, dated 28.4.03, concerning Operation Abelard, with specific emphasis on John Davidson. It states that Davidson was attached to the initial investigation of the murder of Daniel Morgan in 1987.“DS Davidson has been investigated by this command (ACC) in the past and is known to associate with some of the subjects of not only Operation Abelard but also several other DPS investigations.”
Operations Abelard I (2002) and Abelard II (2006) were MET re-investigations of the murder of Daniel Morgan and related police corruption. As DS Oliver's intel report is dates 28th April 2003 it must refer to Operation Abelard I.  This means the MET have had this intelligence since at least 2002. In June 2012 MET Commander Peter Spindler provided the Home Affairs Select Commitee (HASC) enquiry into Private Investigators with a precis of Abelard as (here)
The investigation into the murder of Daniel Morgan instigated after a review of the murder by the MPS Murder Review Group; no charges resulted from this first Abelard investigation. Operation Abelard II brought together material from the previous investigations and as a result, William Jonathan Rees, was amongst four men charged with murder. Mr Morgan had worked with Mr Rees in Southern Investigations. This prosecution failed in March 2011 owing to disclosure issues (the prosecution offering no evidence). A fifth man, serving MPS police officer Sidney Fillery, had also been charged with perverting the course of justice, it being alleged he had interfered with the investigation (this charge was stayed in February 2010). Fillery subsequently retired and became Rees’ partner in Southern Investigations. The corruption allegations surrounding the initial investigation led to the then PCA appointing Hampshire Police to investigate, however their report did not identify any corruption.
  • "Intelligence report relating to SK who was under investigation for conducting Police National Computer (PNC) checks for John Davidson, believed to be working for Mayfare Associates at the time." 
Mayfayre Associates was a private investigations company owned and run by two former MET detectives, Keith Hunter and Alec Leighton. For more on their circle of associations, see The Untouchables. Hunter's name cropped up in evidence to the same HASC enquiry into Private Investigators.  Keith Hunter was named, under Parliamentary privilege when a witness alleged that Hunter and his company RISC Management were implicated in bribery and corruption of serving Metropolitan police officers and other public officials. Shortly after, Hunter was arrested.
Leighton's name has also been raised under Parliamentary privilege when Tom Watson MP asked James Murdoch (10th Nov 2011) if he knew if News International had ever employed private detectives Jonathan Rees, John Ross, Barry Beardall or Alec Leighton.
Ellison demonstrates the MET knew Leighton's Mayfayre Associates was allegedly employing John Davidson to obtain illegal PNC checks.  But Mayfayre Associates was not Leighton's only private investigator business. He and his wife Pamela were directors of other companies, such as Charterhouse Investigations Limited.  Whilst Alec has subsequently been a director of several companies without his wife, she has only held one directorship without him. This one company was owned by Pamela Lesle Leighton and one other director - William Jonathon Rees


The Ellison Review highlights that the forthcoming Danel Morgan Panel Inquiry has a crucial and onerous role in identifying, locating, securing and examining further evidence of corruption plus potential links between the murders of Daniel Morgan and Stephen Lawrence. Fortunately, the Ellison review has proved strong enough - and determined enough - to reach its own conclusions on shared issues. The ability of the MET to cooperate transparently remains questionable, in the past and for future enquiries (p 12 here):
In early February 2014, we were informed by the MPS that there is no record of DS Davidson being involved in the investigation into the murder of Mr Morgan. It has been suggested to us that the intelligence analysis in which the suggested link was made is incorrect.  We have some reservations about accepting this assertion, in the absence of further consideration of the material held by the Daniel Morgan Independent Panel. In any event, a number of the officers involved in the Daniel Morgan investigation can be linked to DS Davidson.
We remain concerned that there is a real possibility that the Daniel Morgan Independent Panel may hold or acquire material of relevance to our review of the corruption issue.


  1. Bent ex cop Derek Haslam links to "OJ" Obnoxious Jock Davidson.

  2. Richard Card has a current FOI (what do they know site) to Kent Pro Standards. The underpinning question actually is whether Alex Leighton employed a senior member of the International Bodyguard Assn. Whether that man was encouraged to hijack the IBA circa 96/97 by registering it at companies house for the first time. And whether its former unregistered director was in the employ of Clifford Norris associate Charlie Kray at Croydon. And who was the source of moonlight bodyguard work to Det sgt John Davidson for which he was disciplined 1995.

    These quyestions should have been answered in 1997 because Sir John Grugeon Chair of Kent Police Authority had called for inquiry into paramilitary collusion activity in Kent that would necessitate inquiry into Kent gun range use and live fire bodyguard training companies such as IBA.

    Kent Police refused to comply with their police authority call for inquiry. The IPCC reference number given in the FOI appears to relate to an IPCC interest in this history now.

    This compromise on Kent Police conducting Lawrence Inquiry was known to Ros Howells special advisor to Doreen Lawrence. Hence the question to the Lords Standards Commissioner (no reply) whether Baroness Howells and Baroness Lawrence are in breach of the statutory reporting duties Sections 38B and 54 Terrorism Act 2000. A criminal offence carrying five years.

    It may be worth bearing in mind that Alex Leighton arrested the UDA men at Margate 1992. This led to the 1993 murder trial for the David Norris murder. That trial opened six days before Stephen Lawrence was killed. Michael (British Irish Rights Watch) was a defence barrister for UDA defendants. Holy double hatting. The police witnesses, at the ongoing murder trial, became the Lawrence case officers and smiling right back at them was Doreen's barrister Michael (British Irish Rights Watch) Mansfield.

    A couple of weeks after Stephen was killed and quick off the mark campaigners had Doreen meet state visiting Mandela. BUT was this at a time Mercenaries were preparing in Kent to attack Mandela regime (1994 Desmond Tutu Commission of Inquiry)

    And yet another question that would have been answered if Kent Police had complied in 1997 with their Police Authority call for inquiry.

    Interesting blog thanks.

  3. Alec Leighton is coming out of this smelling of roses. He was duped by Haslam. Excrement about to hit fan.

  4. It will help lot's of new social media marketer like me. Thanks for sharing the great information.The clarity in your post is just great and i can assume you're an expert on this subject.This is a really well written article.I am hoping to give a contribution and aid different customers like its helped me. Good job.
    Feel free to check out some great Twitter Marketing Ti

  5. Be interesting to know what Yates had in front of him 2003. Security warnings for Queens jubilee 2002 were sent to Met Commissioner with serious implications for 1998 MacPherson testimony.

  6. الان يمكنكم الحصول على افضل المميزات المختلفة من شركة تنظيف شقق بالدمام الاننا نقدم افضل العملاء المتخصصون فى كافة تنظيف الشقق الان وعلى اكمل وجة ممكن , كما اننا نقوم ايضا بتقديم الان افضل شركة فى السعودية شركة تنظيف منازل بادمام الان , وباقل الاسعار الممكن الاننا نقدم افضل المواد وكافة الادوات التى تقوم بالتنظيف على اكمل وجة ممكن


  7. ورق جدران ثلاثى الابعاد بالرياض ان كنت فى مراحل انشاء منزلك وترغب فى اختيار افضل الطلائات لحوائط فنحن نقدم لك كل ما هو جديد فى مجال الديكورات حيث اننا نوفر لك ورق جدران ثلاثي الابعاد الايطالى، فكل من يبحث عن افضل انواع الورق فنقدم لك استايل خاص بنا وهو ورق حائط ثلاثي الابعاد بجودة عالية الصنع وبافضل التصاميم العصرية والعالمية ورق حوائط ثلاثي الابعاد من اسنى او الارضيات فنحن نقدم لك عميلنا العزيز ارضيات ثلاثية الابعاد فى الرياض فقط اتصل لتناكل كل ما هو جديد فى عالم الديكورات.


  8. عروض شهر الصوم اتصل الان لتنال افضل العروض التى لن تقبل المنافسة مع شركة بيرم اقوى عروض موسم الصيف وشهر رمضان الكريم اتصل بنا لتجد افضل اسعار الشحن البري لمصر وخصومات هائلة لعملائنا السابقين وخصومات كبيرة لعملائنا الجدد فقط اتصل بنا الان فنحن افضل شركات الشحن في السعودية ممكنن الاستعانة بها فى مجال الشحن البري في السعودية .
    شركة شحن لمصر :
    فى حال لديك قطع اثاث تريد توصيلها من الرياض لمصر او العكس من مصر للرياض نحن نقدم لك هذه الخدمة بشكل إحترافى وبأسعار تنافسية ونقوم بجميع المراحل بدءا من التغليف وإستخدام أفضل الاشرطة اللاصقة لضمان عدم ضياع أى من السلع مرورا بالنقل حتى توصيل شركات الشحن في الرياض الى العنوان الذى تريد بالتحديدد هذا لاننا افضل شحن من السعودية الى مصر .

  9. يعد مركز صيانة وايت وستنجهاوس من كبري مراكز الصيانة لتصليح جميع اعطال الاجهزة الكهربائية باختلاف انواعها سواء فنية او كهربائية و يمكنكم من التواصل مع صيانة وستنجهاوس عبر الرابط الموضح امامكم

  10. تعد شركة امن وحراسة بمصر من كبري شركات الحراسة في مصر حيث يتوافد عليها جميع رجال الاعمال و اصحاب المشاريع لتامينهم و تامين ممتلكاتهم وللتواصل مع شركة حراسات امنية يمكن من خلال الرابط الموضح

  11. تتميز جليسات مسنين في مصر بتوفيرهم الي جو صحي و جو ترفيهي ملائم يتناسب مع شخصية المسن و سنة و هذا يقدم من خلال تدريبهم في دار مسنين التي تقوم بدراسة جميع هذه الحالات ختي نتمكن من مباشرتهم

  12. تتميز شركة مكافحة حشرات بتواجد فيها جميع المبيدات التي يمكن ان تحتاج اليها في القضاء علي الحشرات كما يمكنكم التواصل مع شركة ابادة حشرات عبر الموقع الظاهر امامكم

  13. شركة المثالية للتنظيف

    شركة المثالية للتنظيف بالمنطقة الشرقية - خبراء النظافة الشاملة

    اسعار المثالية للتنظيف


  14. هل تبحثون عن شركة تنظيف متخصصة ؟ هل تريدون الحصول علي خدمات تنظيف بجودة فائقة واسعار رخيصة ؟ هل تعانون من مشاكل التنظيف ؟ اليكم الحل الامثل الشركة التي تقدم خدمات تنظيف شاملة لجميع اركان المنزل وكل ما يحيط به من والي مع التعقيم والتلميع للجدران والسيراميك وتنظيف وتعقيم المجالس والمفروشات وبارخص الاسعار وهي شركة تنظيف بالقطيف والتي من خلالها انتم دائما في امان فمع افضل شركة تنظيف منازل بالقطيف تحصلون علي منزل نظيف امن خالي من الحشرات والامراض والاوبئة تسطيعون ايضا الحفاظ علي صحة اطفالكم وتكسبوا منازلكم المنظر الراقي المبهر مع شركة تنظيف منازل بالقطيف فتوفر الشركة جميع خدمات التنظيف التي يبحث عنها اهالي محافظة القطيف وهي تنظيف الشقق والفلل والمجالس والكنب والسجاد والموكيت والمفروشات بجميع انواعها فنولكم

    شركة تنظيف شقق بالقطيف
    شركة تنظيف مجالس بالقطيف

    شركة تنظيف كنب بالقطيف
    شركة تنظيف خزانات بالقطيف

    شركة المثالية للتنظيف بالقطيف
    المثالية للتنظيف بالقطيف
    شركة المثالية لمكافحة الحشرات بالقطيف

    كما توفر الشركة خدمات مكافحة الحشرات ورش المبيدات الالمانية المستوردة ذات التاثير الفعال في ابادة الحشرات نهائيا وبلا رجعة فاذا اردتم الحصول علي خدمات مكافحة الحشرات وخاصة النمل الابيض لا تترددوا في الاتصال بشركة المثالية للتنظيف بالقطيف

    شركة مكافحة حشرات القطيف
    شركة مكافحة النمل الابيض بالقطيف

  15. يتواجد لدينا الان افضل المميزات الان والخدمات الرائعة من من زراعة الشعر في تركيا التى نقدنمة , كما اننا نقدم افضل العروض الن وبالق الخصومات الممكن من مركز زراعة الشعر بتركيا التى نقدمة الان وباقل تكلفة زراعة الشعر الان وباقل الخصومات الرائعة الان فى تركيا الان

  16. افضل الخصومات التى نقدمة الان , كما اننا نمقدم افضل العروض الانف ى مصر وعلى اعلى مستوى ممكن من رقم توكيل كريازي التى نقدمة الان , كما اننا نقدم افضل العرو ض الان من صيانة كريازي الان فى مصر وباقل الخصومات الرائعة خدمة عملاء كريازي


  17. افضل شركة تنظيف بالقطيف تقدم خدمات نظافة متكاملة علي اعلي مستوي بدقة وجودة ومواصفات قياسية واسعار تنافسية فتعد الشركة الاولي بالقطيف لتقديم خدماتالتنظيف بجودة وسعر مثالييينفهي خير مثال لراغبي الحصول علي نظافة شاملة مع التعقيم وباسعار مناسبة

    شركة تنظيف بالقطيف
    شركة تنظيف منازل بالقطيف

  18. رعاية المسنين بالمنزل بعمل مركز الرحمة رعاية المسنين في

    علي توفير افضل سبل الرعاية و العناية و الاهتمام الدائم بكبار السن لهذا فاننا نتابع تقديم هذه الخدمة رعاية

    والتمريض المتميزة بالاعتماد علي أفضل المشرفين و المتخصصين في جميع انواع الخدمات وايضا علاج طبيعي بالمنزل بتوفير افضل الاجهزة الحديثة المخصصة في العلاج

    الطبيعي والتمريض التي يكون كل مسن بحاجة اليها و منها الرعاية الطبية و النفسية و الاجتماعية اهم اسباب نجاح مركز الرحمة لرعاية المسنين توفير افضل جلسين بالمنزل مدربين علي اعلي

    مستوى من الرعاية والخدمات الطبية علي مستوى مصر نقدم ايضا صور عديدة من صور الاهتمام والرعاية الصحية رعاية كبار

    السن في المنزل
    و الحرص علي تلبية رغباتهم و ارضائهم و العمل علي ان يكون كل منهم في حالة دائمة من البهجة ما يجده من رعاية و اهتمام من خلال مكتب رعاية مسنين و بالتالي لكل من يبحث عن الخدمة الافضل و لهذا فاننا علي علم تام بان مواصفات الخدمة المتوفرة و لهذا فاننا

    نحرص علي اتاحة مجموعة فعالة من الخدمات الخدمة الاجتماعية المتوفرة في مركز رعاية مسنين الاسكندرية من افضل اشكال و اساليب الرعاية التي تساعدهم علي التكيف و التأقلم مع الوضع

    الجديد الذي يعيشوا به في الفترة الحالية من حياتهم مركز الرحمة جليسة لسيدة مسنة انت في مكان الصحيح يقدم مركز الرحمة

    عروض وباقات رعاية المسنين والتمريض افضل الاسعار في مصر شاملة الاجهزة والرعاية المنزلية يقدمها مركز الرحمة مجانا رعاية المسنين بالمنزل لهذا فاننا نعمل علي تنفيذ خدمة ذات

    فاعلية و تمكن و باحدث الطرق الاكثر تحقيقا للهدف الذي نعمل علي تحقيقه بشكل دائم
    اسعار التمريض المنزلي
    اسعار رعاية المسنين
    مكتب جليسات
    رعاية المسنين
    رعاية المسنين بالمنزل
    دار رعاية مسنين
    وظائف خالية رعاية مسنين
    رعاية المسنين بالمنزل القاهرة

    مركز صيانة المعتمد بمصر نملك من المميزات الكثير والتى دفعت مركز صيانة مصر ان تعتمد علينا فى صيانة اجهزة اولا : نملك افضل خدمة

    عملاء لتوكيل صيانة تعمل على مدار الساعه من اجل ان تنعم انت واسرتك باجهزة المنزلية حيث تقوم باستقبال الاتصال من العميل وتاخذ منة جميع البيانات الازمة من العنوان ورقم التليفون

    وانسب وقت للاتصال ونوع الجهاز ونوع المشكلة التى اصابت جهاز المنزلية ثانيا : تقوم خدمة عملاء مركز صيانة بتسليم امر العمل

    الى مهندسين الصيانة والذين يقومون بالاتصال بالعميل لتحديد انسب ميعاد للتواصل مع العميل والننا نملك اسطول من السيارات ومراكزنا تملاء جميع محافظات ومراكز مصر فاننا نصل اليك

    فى اسرع وقت ممكن لنقوم بصيانة جهاز المركز، ولكن ماذا اذا تطب الامر قطعه غيار فاننا نملك قطع غيار اصلية خاصة وبخصم

    يصل الى 50% من ثمن قطعه الغيار الخاصة بصيانة ثالثا : الضمان حيث اننا نقوم بضمان التصليح وصيانة الاجهزة وايضا نملك

    ضمان على قطع الغيار لصيانة تصل لاى 5 اعوام بعد التركيب والصيانة
    مركز صيانة و توكيل صيانة وخدمة عملاء